Move AI agents from demos into accountable enterprise workflows.

Give every agent and automation a governed way to resolve who should approve, own, review, handle, or receive work.

Roster is the organizational layer between what an agent knows how to do and the people accountable for what happens next.

Talk to the Roster teamExplore enterprise deployment

From prototype to accountable enterprise use

Most agent programs stall between pilot and rollout — not on model quality, but on the organizational questions that appear when work touches real people. The governance layer is what unlocks the next stage.

01
stage.01
Prototype

A working agent demoed to stakeholders on a narrow, well-known task.

02
stage.02
Pilot

One workflow in production with a small, hand-wired routing list.

03
stage.03
Rollout

Multiple projects and agents share one resolution surface with governed access.

04
stage.04
Enterprise

Directory-wide participants, delegations, audit, and observability across teams.

// the same governance layer moves an agent from pilot to enterprise — without rebuilding routing

Accountability without centralizing every decision

Two surfaces, one platform. Central teams own deployment, identity, and observability. The business owns who should act inside each project.

central governance

Platform, security & AI teams

Administrators control the shared foundation that keeps every agent, workflow, and integration governable across the enterprise.

  • Deployment, identity, and connectors
  • Model providers, credentials, and platform settings
  • Audit logs, model-run observability, and OTLP telemetry export
  • Enterprise SLA and contractual controls
decentralized ownership

Business & project owners

Project owners manage the responsibilities, participants, and delegations for the work they actually understand — inside boundaries central teams set.

  • Add or replace a project participant
  • Manage temporary delegations and coverage windows
  • Wire in the right users, groups, or roles
  • Adjust routing without editing prompts or automations
// one platform · two surfaces · one audit trail

Start with a bounded, measurable deployment

The most credible first deployment is small enough to ship in weeks and structured enough to defend to a security review. Scope it, measure it, then expand across use cases.

first deployment · scope sheet
workflow1 production workflow
directory1 directory connector
project1 business project
humans5 – 20 resolvable humans
responsibilities1 – 2 approval or escalation participants
integration1 agent or workflow client
fallbackDefined manual path
measurementSmall Resolve evaluation set
candidate workloads
  • Vendor security approval
  • Production release sign-off
  • Enterprise customer escalation
  • Employee-case routing
  • Procurement review
  • Agent action approval
// bounded scope · measurable outcome · defensible to a security review

Priced on humans, not agents

The commercial model has to match the technical model. Roster charges for the humans wired into live projects — so engineering teams can expand agent use cases without forecasting per-call routing costs.

roster

One metered dimension

Resolvable humans wired into live projects
Not metered
  • Agents
  • Service accounts
  • Projects
  • Participants
  • Delegations
  • API calls
  • MCP tool calls
  • Resolutions
typical alternatives

Many metered dimensions

Metered dimensions
  • Per agent or per bot
  • Per API or tool call
  • Per integration or connector
  • Per workflow run
  • Per seat, even for read-only roles
// scale agent use cases without asking every engineering team to forecast per-call costs

Business outcomes

What the shift looks like when participant resolution becomes shared infrastructure rather than a per-team implementation problem.

01
Faster agent deployment

Teams integrate one resolution surface instead of rebuilding routing logic for every agent, workflow, or use case.

02
Reduced organizational drift

Projects, participants, memberships, and delegations can change without editing every agent and workflow that references them.

03
Clear accountability

Every resolution can be tied to an acting identity, project context, selected participants, and the model run behind it.

04
Less central bottleneck

Project owners maintain local responsibility while platform and security teams preserve governance and boundaries.

05
Technology neutrality

Roster works across agent clients, workflow engines, applications, directories, and approved model providers.

06
Regulated-environment ready

Self-hosted deployment, scoped identity, PII controls, audit, and observability — assessed against your specific regulatory requirements.

Frequently asked

No. Roster supplies participant resolution to the workflow and agent systems already in use — it does not replace them.

Give enterprise agents an accountable path to people.

Make “who should act?” a governed organizational capability — not a prompt-engineering problem.

Talk to the Roster teamExplore enterprise deploymentExplore all solutions